FAQ

What is MaxxGlow?
MaxxGlow is your go-to brand for premium glow-up sports balls designed to light up your game — literally. From basketballs to footballs and more, our products use long-lasting LED lights so you can play day or night.

How do the glow-up balls work?
Our balls light up using impact-activated LED tech powered by long-lasting batteries. Every bounce or kick activates a bright glow that lasts for 30 seconds per hit, and resets with each movement — no buttons or charging needed.

Are batteries included?
Yes! All MaxxGlow products come with batteries pre-installed and ready to use. Need extras? You can add replacement batteries during checkout.

How long do the lights last?
Our glow-up balls are powered by high-quality batteries designed to last over 30 hours of active play. That’s multiple weeks of night games, practices, and fun.

Is shipping free?
We offer free shipping on qualifying orders! Delivery times typically range from 4–10 business days depending on your location.

Do you ship internationally?
At this time, we primarily serve the U.S. If you're outside the U.S. and want to place an order, reach out to our support team and we’ll do our best to help.

Can I return my order?
Yes — we have a 14-day return policy. If your item is defective or you’re not satisfied, just contact us and we’ll make it right.

How do I contact support?
You can reach us anytime at maxtl0526@gmail.com or through our contact form. We aim to reply within 24 hours.

How can I stay updated on new releases?
Follow us on TikTok and Instagram or subscribe to our email list for updates, exclusive drops, and behind-the-scenes content!